Privacy policy

Privacy Policy

Last Updated: June 23, 2026

Impact Fashion operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”).

This Privacy Policy explains how Impact Fashion collects, uses, processes, stores, and shares your personal information when you visit, use, purchase from, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

Payment Information

  • Payment transaction details
  • Payment confirmations
  • Billing information

Please note that payment card information is securely processed by our payment providers and is not stored on our servers.

Account Information

  • Username
  • Password
  • Account preferences
  • Customer settings

Order Information

  • Products viewed
  • Products purchased
  • Shopping cart activity
  • Returns, exchanges, and cancellations
  • Order history

Communications

  • Customer support requests
  • Emails and messages sent to us

Device Information

  • IP address
  • Browser type
  • Device identifiers
  • Operating system

Usage Information

  • Pages visited
  • Time spent on our website
  • Interactions with our Services

How We Collect Information

We may collect personal information:

  • Directly from you when you place an order, create an account, subscribe to marketing communications, or contact us;
  • Automatically through cookies and similar technologies when you browse our website;
  • From service providers who help us operate our business;
  • From advertising, analytics, and marketing partners.

How We Use Your Information

We may use your personal information to:

Provide Our Services

  • Process orders and payments
  • Deliver products
  • Manage returns and refunds
  • Provide customer support
  • Maintain customer accounts

Improve Our Services

  • Personalize your shopping experience
  • Improve website performance
  • Analyze customer behavior
  • Develop new products and features

Marketing and Advertising

  • Send promotional emails
  • Display relevant advertisements
  • Inform you about new products, offers, and updates

You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

  • Verify customer identities
  • Prevent fraud and unauthorized transactions
  • Protect our website and customers

Legal Compliance

  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Enforce our policies and terms

Sharing Your Information

We may share personal information with:

  • Shopify and Shopify-related services
  • Payment processors
  • Shipping and fulfillment partners
  • Customer service providers
  • Marketing and analytics providers
  • Government authorities when required by law

We do not sell your personal information.

Shopify Services

Our store is powered by Shopify.

Shopify may collect and process personal information to provide and improve its services. For more information, please review Shopify’s Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate our website
  • Improve website functionality
  • Analyze website traffic
  • Provide personalized content and advertising

You may adjust your browser settings to refuse cookies; however, some features of our Services may not function properly.

Children’s Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children under 16 years of age.

Data Security

We implement reasonable security measures designed to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce our agreements and policies.

Your Privacy Rights

Depending on your location, including the United Kingdom, Singapore, and certain U.S. states, you may have rights regarding your personal information, including:

  • Access your personal information;
  • Correct inaccurate information;
  • Request deletion of personal information;
  • Request a copy of your personal information;
  • Withdraw consent where applicable;
  • Object to certain processing activities.

To exercise your rights, please contact us using the information below.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact Us

Impact Fashion

📧 Email: info@impactfashion.nl

 🌐 Website: impact-fashion.com

For privacy-related inquiries or requests concerning your personal information, please contact us at:

info@impactfashion.nl

We will respond as soon as reasonably possible.